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- Computer crash while playing wot, BugcheckCode 275

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06-21-2022 11:45 AM - edited 06-26-2022 10:16 AM
Hi, I recently had to format/reinstall windows on my PC after I couldn't log in to windows. For some reason, the user profile got corrupted. After I reinstalled windows 11 I started having a lot of crashes. 35 crashes/critical-errors since the 3rd of June. Most of the critical errors gave BugcheckCode 275 in the Event Viewer. Usually, the PC crashes while World of tanks is running.
I ran the following tests using HP's hardware diagnostic tool, but all tests gave "passed"
Media Stress tool
Video Palette Check
Video Extended Memory Check
Video Memory Fast Check
Disk Read Verify
Long Drive Self-Test
Short Drive Self-Test
Update:
I managed to open the .dmp with WinDbg:
******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_DXGKRNL_FATAL_ERROR (113) The dxgkrnl has detected that a violation has occurred. This resulted in a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl is attempting to get enough information into the minidump such that somebody can pinpoint the crash cause. Any other values after parameter 1 must be individually examined according to the subtype. Arguments: Arg1: 0000000000000019, The subtype of the BugCheck: Arg2: 0000000000000001 Arg3: 00000000000010de Arg4: 0000000000002208 Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 1717 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 6564 Key : Analysis.Init.CPU.mSec Value: 359 Key : Analysis.Init.Elapsed.mSec Value: 3812 Key : Analysis.Memory.CommitPeak.Mb Value: 157 Key : Bugcheck.Code.DumpHeader Value: 0x113 Key : Bugcheck.Code.Register Value: 0x113 Key : DirectX.FatalError.Code Value: 19 Key : DirectX.FatalError.Desc Value: UNEXPECTED_DEFERRED_DESTRUCTION Key : WER.OS.Branch Value: co_release Key : WER.OS.Timestamp Value: 2021-06-04T16:28:00Z Key : WER.OS.Version Value: 10.0.22000.1 FILE_IN_CAB: 062122-12078-01.dmp TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b BUGCHECK_CODE: 113 BUGCHECK_P1: 19 BUGCHECK_P2: 1 BUGCHECK_P3: 10de BUGCHECK_P4: 2208 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System STACK_TEXT: ffffcc8a`da8eb208 fffff804`40b352da : 00000000`00000113 00000000`00000019 00000000`00000001 00000000`000010de : nt!KeBugCheckEx ffffcc8a`da8eb210 fffff804`40a4b975 : ffffd204`cf00d117 ffffd204`cf00d030 ffffd204`cf00d117 ffffd204`cf00d117 : watchdog!WdLogSingleEntry5+0x39ea ffffcc8a`da8eb2a0 fffff804`408dc114 : fffff804`2b801000 ffffd204`cf00d117 ffffd204`cf00d030 00000000`00000000 : dxgkrnl!DpiFdoHandleSurpriseRemoval+0x155 ffffcc8a`da8eb2f0 fffff804`40898219 : ffffd204`cf00d030 ffffd204`e72f1de0 00000000`00000000 ffffe50a`32f289a0 : dxgkrnl!DpiFdoDispatchPnp+0xd4 ffffcc8a`da8eb390 fffff804`53c372d8 : ffffd204`cfa44000 ffffcc8a`da8eb519 ffffd204`cfa44000 ffffd204`d8b92000 : dxgkrnl!DpiDispatchPnp+0xe9 ffffcc8a`da8eb4b0 ffffd204`cfa44000 : ffffcc8a`da8eb519 ffffd204`cfa44000 ffffd204`d8b92000 fffff804`53c37189 : nvlddmkm+0xea72d8 ffffcc8a`da8eb4b8 ffffcc8a`da8eb519 : ffffd204`cfa44000 ffffd204`d8b92000 fffff804`53c37189 ffffd204`cfa44000 : 0xffffd204`cfa44000 ffffcc8a`da8eb4c0 ffffd204`cfa44000 : ffffd204`d8b92000 fffff804`53c37189 ffffd204`cfa44000 00000000`00000000 : 0xffffcc8a`da8eb519 ffffcc8a`da8eb4c8 ffffd204`d8b92000 : fffff804`53c37189 ffffd204`cfa44000 00000000`00000000 00000000`00000000 : 0xffffd204`cfa44000 ffffcc8a`da8eb4d0 fffff804`53c37189 : ffffd204`cfa44000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffd204`d8b92000 ffffcc8a`da8eb4d8 ffffd204`cfa44000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvlddmkm+0xea7189 ffffcc8a`da8eb4e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffd204`cfa44000 SYMBOL_NAME: nvlddmkm+ea72d8 MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys STACK_COMMAND: .cxr; .ecxr ; kb BUCKET_ID_FUNC_OFFSET: ea72d8 FAILURE_BUCKET_ID: 0x113_19_nvlddmkm!unknown_function OS_VERSION: 10.0.22000.1 BUILDLAB_STR: co_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {fb504da1-90a7-64ec-e7aa-d0c04338976f} Followup: MachineOwner
I saw a similar issue here:
Can anyone help me?