Hi, I recently had to format/reinstall windows on my PC after I couldn't log in to windows. For some reason, the user profile got corrupted. After I reinstalled windows 11 I started having a lot of crashes. 35 crashes/critical-errors since the 3rd of June. Most of the critical errors gave BugcheckCode 275 in the Event Viewer. Usually, the PC crashes while World of tanks is running.
I ran the following tests using HP's hardware diagnostic tool, but all tests gave "passed"
Media Stress tool
Video Palette Check
Video Extended Memory Check
Video Memory Fast Check
Disk Read Verify
Long Drive Self-Test
Short Drive Self-Test
Update:
I managed to open the .dmp with WinDbg:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 0000000000000019, The subtype of the BugCheck:
Arg2: 0000000000000001
Arg3: 00000000000010de
Arg4: 0000000000002208
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1717
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 6564
Key : Analysis.Init.CPU.mSec
Value: 359
Key : Analysis.Init.Elapsed.mSec
Value: 3812
Key : Analysis.Memory.CommitPeak.Mb
Value: 157
Key : Bugcheck.Code.DumpHeader
Value: 0x113
Key : Bugcheck.Code.Register
Value: 0x113
Key : DirectX.FatalError.Code
Value: 19
Key : DirectX.FatalError.Desc
Value: UNEXPECTED_DEFERRED_DESTRUCTION
Key : WER.OS.Branch
Value: co_release
Key : WER.OS.Timestamp
Value: 2021-06-04T16:28:00Z
Key : WER.OS.Version
Value: 10.0.22000.1
FILE_IN_CAB: 062122-12078-01.dmp
TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b
BUGCHECK_CODE: 113
BUGCHECK_P1: 19
BUGCHECK_P2: 1
BUGCHECK_P3: 10de
BUGCHECK_P4: 2208
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffffcc8a`da8eb208 fffff804`40b352da : 00000000`00000113 00000000`00000019 00000000`00000001 00000000`000010de : nt!KeBugCheckEx
ffffcc8a`da8eb210 fffff804`40a4b975 : ffffd204`cf00d117 ffffd204`cf00d030 ffffd204`cf00d117 ffffd204`cf00d117 : watchdog!WdLogSingleEntry5+0x39ea
ffffcc8a`da8eb2a0 fffff804`408dc114 : fffff804`2b801000 ffffd204`cf00d117 ffffd204`cf00d030 00000000`00000000 : dxgkrnl!DpiFdoHandleSurpriseRemoval+0x155
ffffcc8a`da8eb2f0 fffff804`40898219 : ffffd204`cf00d030 ffffd204`e72f1de0 00000000`00000000 ffffe50a`32f289a0 : dxgkrnl!DpiFdoDispatchPnp+0xd4
ffffcc8a`da8eb390 fffff804`53c372d8 : ffffd204`cfa44000 ffffcc8a`da8eb519 ffffd204`cfa44000 ffffd204`d8b92000 : dxgkrnl!DpiDispatchPnp+0xe9
ffffcc8a`da8eb4b0 ffffd204`cfa44000 : ffffcc8a`da8eb519 ffffd204`cfa44000 ffffd204`d8b92000 fffff804`53c37189 : nvlddmkm+0xea72d8
ffffcc8a`da8eb4b8 ffffcc8a`da8eb519 : ffffd204`cfa44000 ffffd204`d8b92000 fffff804`53c37189 ffffd204`cfa44000 : 0xffffd204`cfa44000
ffffcc8a`da8eb4c0 ffffd204`cfa44000 : ffffd204`d8b92000 fffff804`53c37189 ffffd204`cfa44000 00000000`00000000 : 0xffffcc8a`da8eb519
ffffcc8a`da8eb4c8 ffffd204`d8b92000 : fffff804`53c37189 ffffd204`cfa44000 00000000`00000000 00000000`00000000 : 0xffffd204`cfa44000
ffffcc8a`da8eb4d0 fffff804`53c37189 : ffffd204`cfa44000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffd204`d8b92000
ffffcc8a`da8eb4d8 ffffd204`cfa44000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvlddmkm+0xea7189
ffffcc8a`da8eb4e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffd204`cfa44000
SYMBOL_NAME: nvlddmkm+ea72d8
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .cxr; .ecxr ; kb
BUCKET_ID_FUNC_OFFSET: ea72d8
FAILURE_BUCKET_ID: 0x113_19_nvlddmkm!unknown_function
OS_VERSION: 10.0.22000.1
BUILDLAB_STR: co_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {fb504da1-90a7-64ec-e7aa-d0c04338976f}
Followup: MachineOwner
I saw a similar issue here:
https://answers.microsoft.com/en-us/windows/forum/all/hp-omen-30l-crashed-and-rebooted-automatically...
Can anyone help me?
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