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HP Recommended

So my PC is stuck on a Black screen with the HP logo in the middle. There is no loading wheel, nothing else in the screen, and has been stuck like this for a couple weeks. This might be related to the problem I had a couple months ago with a Bios update problem. The computer is a Pavilion all-in-one computer so I can't open it up if I need to. I've tried Restarting it, unplugging it and restarting, Unplugging everything from it for multiple days, let it load for multiple days, and tried to Factory reset it ( it didn't go through so nothing got erased).

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