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‎10-14-2018 10:58 AM

HP Recommended
Product: HP Pavillion Desktop 595-p0074
Operating System: Microsoft Windows XP

I just purchased an HP Pavillion Desktop 595-p0074 and unable to connect my wireless keyboard or mouse. Could someone please help? 

2 REPLIES 2

‎10-15-2018 02:49 PM - edited ‎10-15-2018 02:53 PM

HP Recommended

You might check this article:

https://support.hp.com/us-en/product/hp-pavilion-595-p0000-desktop-pc-series/19390512/model/21761853...

 

  • Basically, if you have not installed batteries, flip each device over, pop the door off and install them.
  • If there is a power swithc on each device, switch it on.
  • If there is a usb 'stick' or 'fob', plug it into any usb port on the pc (one of the ports in the back is probably best).
  • If the devices are 'bluetoth', it is a little trickier. See if there is a small blue logo on the devices or packaging that looks like letter 'B' inside a blue oval circle.

It's hard to make suggestions without knowing exactly what type of mouse/keyboard came with the system.

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‎10-15-2018 02:52 PM

HP Recommended

> Operating System: Microsoft Windows XP

 

Really?

 

> I just purchased an HP Pavillion Desktop 595-p0074 -- Could someone please help?

 

With your purchase from HP comes 30-day free technical support, by telephone, from HP.

Click the "Contact HP" hyperlink near the bottom-left of this web-page.

 

> unable to connect my wireless keyboard or mouse.

 

Did these devices come with your purchase, or did you purchase them separately?

Did your separate purchase come with a small "stub" (that fits into a USB port), to be a "wireless receiver"?

Or, are your devices using "BlueTooth" wireless communications, and your new computer also has BlueTooth capability -- that is "enabled" ?

 

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