Convert a hp all in one from us to Europe power

[Rufus73]

Hi I just moved to Europe and I am trying to use my hp all in one the power adapter I purchased is not working anyone have any ideas how to make it work thanks

[old_geekster]

@Rufus73 , welcome to the forum.

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.

[Rufus73]

here are the numbers  thanks much for the help

V8n98aar#aba

Model 24-g012

[old_geekster]

Thank you for the additional information, @Rufus73!

Here is the Product Specifications page: https://support.hp.com/us-en/product/hp-24-g000-all-in-one-desktop-pc-series-touch/11059040/model/11...

If you look at the section titled "Power Supply" it states as follows:

External 65W (100V -240V)

Total wattage: 65 W

Output voltage: 19.5 V

Output amps: 3.3

Therefore, it should work with the power system.  I believe it is 220V.  You may have to buy a wall plug adapter.