Could I exchange my desktop gpu to newer one?

[resotto]

I wanna exchange my desktop's gpu to GeForce RTX 2070 or more.
Could it be possible as the physical structure of this machine?

[TEJ1602]

@resotto, Welcome to HP Support Community!

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Keep me posted for further assistance.

[resotto]

This is product detail:

Product: HP ENVY Phoenix 810 PC Series

thank you

[TEJ1602]

@resotto

I am sending you a private message requesting for more details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps!

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[TEJ1602]

@resotto,

Thanks for replying!

Find below the GPU's tested and approved to work on your device, you can get any one of these.

• Intel Integrated Graphic

• NVIDIA GT 640 (4 GB)

• NVIDIA GTX 645 (2 GB)

• NVIDIA GTX 760 (1.5 GB)

• NVIDIA GTX 770 (2 GB)

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[resotto]

I wanna exchange my pc gpu to newer one.

So could I replace pc case with newer one in order to deploy NVIDIA GeForce RTX 20XX??

[TEJ1602]

@resotto

We cannot guarantee if the NVIDIA GeForce RTX 20XX will work with your desktop.

The list I shared are the ones tested on your computer and we know for sure that they will work.

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[resotto]

Could you tell me why only the series of models above are accepted?
It depends the structure of pc case?

[TEJ1602 · Accepted solution]

@resotto

The answer is Yes, it depends on the structure, and the PSU requirement of each graphics card, if you find an alternate GPU that isn't in the list I sent and it's compatible with the structure/chassis, you will need to check the PSU compatibility as well, and most GPU's may need an upgrade of PSU as well, and we don't recommend the same.

PSU - Power Supply Unit

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[resotto]

I understood.

Thank you so much.