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HP Recommended
OMEN by HP Desktop PC - 870-224

Currently I have my bios version as f.27, and it's been causing me performance issues especially when playing something like fps games or editing videos. I've been trying to update to version f.28, however, it says my system is incompatible, even though the update is 1 version later, and I believe all my drivers should be up to date after I've factory reset my computer today. Please let me know if there is a way to make my system "compatible". Thanks!

7 REPLIES 7
HP Recommended

hi

  • HP name: Odense2-K
  • SSID: 82F1

HP Consumer Desktop PC BIOS Update (ROM Family SSID 82F1)

F.27 Rev.A9.1 MBMay 30, 2019

 

so

HP Consumer Desktop PC BIOS Update (ROM Family SSID 830C)

F.28 Rev.A8.9 MBJun 5, 2019

impossible, not the same Motherboard

https://support.hp.com/us-en/product/omen-by-hp-870-200/13687063/model/15741160

 

NVIDIA GeForce GTX 1060 (3 GB)

is this graphics card sufficient for your games, and the rest of the config?

Upgrade, for games, what to do, how to get an idea of what t... - HP Support Community - 8529359

 

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hi, thank you for your quick response. Although I should probably upgrade my motherboard, I don’t have the money to do that right now. However, is there a way to downgrade a version of the bios? I haven’t been able to find a version f.26, and when I use win+b, the menu pop up as that I need a bios image.

HP Recommended

hi

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled.

https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-870-200/13687063/model/1574116...

 

Even if there could be a solution I prefer to abstain
you risk rendering the computer completely unusable, if it does not work

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thank you for your response. By any chance do you know of how I could possibly reflash my current bios to see if it could possibly solve issues? I know there’s a bios flash button on some motherboard but I don’t believe hp has one. If there is a way to reflash, please let me know, thank you.

HP Recommended

You have to see, if when you launch the update application, there is a proposal to make a USB key
but frankly I advise you not to try, even if there is a chance that one it works, and two that it is the problem

[edit]

use another computer if possible

I tried this one

HP Consumer Desktop PC BIOS Update (ROM Family SSID 82F1)

F.26 Rev.A9.1 MBDec 10, 2018Download

and yes i have create Recovery Usb flasch drive

 Updating the BIOS (Basic Input Output System) (Windows)

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thanks for all your help! Unfortunately I’m unable to install .26 though as it says it’s unable to open bios signature file. However I don’t believe im able to do anything else

HP Recommended

just in case

___________________________________________________

please perform the hardware tests
everything is explained in this link

 

HP PCs - Testing for Hardware Failures | HP® Customer Support

 


An example of a failed test with Contact HP option

 

you may have an error code , failure ID (24-digit code) , as shown

 

if so, just give this code here

 

 

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Windows 11 22h2 inside , user

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