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Mihai_Mihalcea
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DisplayPort capabilites on HP's Thunderbolt 120W G2 dock

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Thunderbolt 120W G2 Dock
Microsoft Windows 10 (64-bit)

Hello,

 

I've recently bought an HP Thunderbolt 120W G2 dock for my office so that I can hook up two monitors using displayport.

 

Just so we're clear, this is the dock: https://store.hp.com/us/en/pdp/hp-thunderbolt-dock-120w-g2.

 

The monitors I am trying to hook up are: https://www.acer.com/ac/en/GB/content/predator-model/UM.HX1EE.005

 

These monitors run at 1400p (2560x1440) as high as 144Hz, can be overclocked higher but that's not the case.

 

Now, the description of the dock mentions 4k @ 60Hz  but will I be able to hook up both of these displays, running 1440p @ 144 Hz using the dock? Because so far I haven't been able.

 

These monitors have been used at 1440@144Hz before, but on a different PC. Cables are the same so we can scratch that possibility out. 

 

I can put one to 144Hz but the other will be locked at 24Hz. So far I've managed to balance things out and run 1440p @ 85 Hz.

 

My question now becomes, is there a limitation of bandwith on the dock? Or is a matter of GPU, or perhaps drivers?

 

Many thanks,

Mihai

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The_Fossette
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@Mihai_Mihalcea

 

I reviewed your post and I understand that the docking station is not running 2 monitors at 2k resolution with 144Hz.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you refer to the below specifications of the docking station and it will give you a clear picture.

 

https://support.hp.com/us-en/product/hp-thunderbolt-dock/20075223/model/20075224/document/c05913756

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Mihai_Mihalcea
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Hey The Fossette,

 

Thank for replying to my question, I wasn't sure I would get an answer but I remained hopeful 🙂

 

I've seen the product description and my scenario is this:

 

- monitors have 2560x1440 with 144Hz;

- monitors have DisplayPort v1.2;

- computer has Thunderbolt v3;

 

I know for sure that Thunderbolt v3 has the necessary bandwidth needed to run two monitors at 4096 x 2160 at 60 Hz, so running two monitors at 2560x1440 at 144Hz should technically work. 

 

I only wanted to know if it's possible to achieve that with this dock (since there are docks that cannot). Because if so then my issue is elsewhere since I am only able to run both monitors at 2560x1440 by 85 Hz.

 

Thanks again!

 

Waiting for your answer,

Mihai

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The_Fossette
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@Mihai_Mihalcea

 

Yes, the docking station can run both the monitors at 2k. However, I am not sure about 144Hz. 

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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