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Driver Problems

HP Recommended
Hp Envy 700-214
Microsoft Windows 8.1 (64-bit)

Hi so I have an HP Envy 700-214 Desktop PC and I'm trying to use my wired Xbox One Controller on it, and its saying that Windows cannot find a driver for my device so I cant use it. How exactly do I get a driver because Im.pretty sure I able to use something as simple as that. I'm new to PC so this is kinda hard and frustrating to me lol.

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HP Recommended

@Shayne217 , welcome to the forum.


The first thing you need to learn about computers is, they have a mind of their own! 😉  They never do what we want them to do.


The driver for a device is provided by the manufacturer.  In this instance it would be Microsoft.  Normally, when the Controller is connected to your computer, the driver should be installed automatically.  Here is a guide that may help you solve your problem:


Since you are using Win 8.1 a driver may not be available.


Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
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