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HP Recommended

Received this error after windows 11

 

Driver cannot load on this device hpPortlox64.sys

1 REPLY 1
HP Recommended

Hello,

 

error after Windows 11 upgrade ? 

 

hpPortlox64.sys appears to be part of the “OMEN gaming hub” program. Either uninstall it if you don't use it, or update it from the driver/utility download page for your hardware. Which one is it, by the way? 


*** HP Workstation Z420 v2 (bios J61 v03.96, Intel Xeon E5-2673 v2 3.30 GHz (turbo 4.00 GHz) 110W TDP, HP Z440 cooler heatsink 3D Vapor P/N N3R51AV (HP SP:828230-001/MPN:781907-001), 128 GB DDR3 ECC Registered PC3-14900R 1866 Mhz, MSI Geforce GTX 1050 Ti Gaming X 4G, Sound Blaster Z SE, Windows 11 25H2) ***
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