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HP Recommended

Hello my pc is this:

 

Model:  Notebook HP - 15 - ay065nl

Device number:  Y6F53EA#ABZ

 

I need to know which driver I have to install, the app seems not working automatically

I also need the drivers for this problematic devices :

 

device manager.pngid 1.pngid 2.png

 

Thank you very much in advance

1 REPLY 1
HP Recommended

Hi:

 

I'm assuming you need the drivers for Windows 10?

 

This driver should install both of those devices:

 

Intel Dynamic Platform and Thermal Framework Client Driver

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96724.exe 

 

 

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