Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-23-2021 02:57 AM

HP Recommended
Product: Hp all in one pc

My computer is in the middle of back up and I am unable to do anything until I load a dvd. Because I cannot change the screen can someone explain how to manually open the dvd?

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-23-2021 04:19 AM

HP Recommended

Hi,

There should be a small hole on the DVD drive where you can insert a "paper clip" and push to have the drive open.

 

Hope it helps,

David

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-23-2021 04:19 AM

HP Recommended

Hi,

There should be a small hole on the DVD drive where you can insert a "paper clip" and push to have the drive open.

 

Hope it helps,

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.