ERICA 3 ERICA 5 CPU compatibility

[Javier25]

Hello everyone,

I was having some problems with changing the CPU on my prebuilt. These are the specs:

Ryzen 5 5600G

RX 5500

8GB RAM

I wanted to swap the 5600G with the 3200G but it seems like is not working. So I was wondering, does anybody know the compatibility for the new Erica 3 Erica 5 motherboard? Maybe it is an issue with compatibility. And if not, what could be causing this?

Thank you everyone 🙂

[Prométhée]

hi

HP Desktop PCs - Motherboard Specifications, Erica3

• TDP: up to 65 W
• Socket type: LGA 1200

Motherboard supports the following processor upgrades:

Processor	TDP
AMD Ryzen 3 4300G (Renoir) 3.8 GHz Base frequency, up to 4.0 GHz maximum boost clock, 4 MB L3 cache, and 4 cores	65 W
AMD Ryzen 5 4600G (Renoir) 3.7 GHz Base frequency, up to 4.2 GHz maximum boost clock, 8 MB L3 cache, and 6 cores	65 W
AMD Ryzen 7 4700G (Renoir) 3.6 GHz Base frequency, up to 4.4 GHz maximum boost clock, 8 MB L3 cache, and 8 cores	65 W

HP Desktop PCs - Motherboard Specifications, Erica5

• TDP: up to 65 W
• Socket type: LGA 1200
• Motherboard supports the following processor upgrades:

  Processor	TDP
  AMD Ryzen 3 4300G (Renoir) 3.8 GHz Base frequency, up to 4.0 GHz maximum boost clock, 4 MB L3 cache, and 4 cores	65 W
  AMD Ryzen 5 4600G (Renoir) 3.7 GHz Base frequency, up to 4.2 GHz maximum boost clock, 8 MB L3 cache, and 6 cores	65 W
  AMD Ryzen 7 4700G (Renoir) 3.6 GHz Base frequency, up to 4.4 GHz maximum boost clock, 8 MB L3 cache, and 8 cores	65 W

 same

https://support.hp.com/my-en/document/c06955243

https://support.hp.com/hk-en/document/c06945872

This sometimes happens, but the processor you indicated is not listed either, certain of the model?
Check

Hello

[start]
This is an automatic response
in order to avoid writing the same thing each time
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

-----------------------------------------------

there is 

HP Desktop PCs - motherboard specifications, Erica 

• TDP: up to 65 W
• Socket type: AM4

Motherboard supports the following processor upgrades:

Processor	TDP	Integrated graphics
AMD Ryzen 5 3400G, 3.7 GHz Base frequency, up to 4.2 GHz burst frequency, 4 MB cache, Quad core (Picasso)	65 W	Radeon Vega 11 Graphics
AMD Ryzen 3 3200G, 3.6 GHz Base frequency, up to 4.0 GHz burst frequency, 4 MB cache, Quad core (Picasso)	65 W	Radeon Vega 8 Graphics
AMD Athlon 300UGE, 3.6 GHz Base frequency, 4 MB cache, Dual core (Picasso)	65 W	Radeon Vega 3 Graphics
AMD Ryzen 5 3500, 3.4 GHz Base frequency, up to 4.1 GHz burst frequency, 16 MB cache, Hexa core (Matisse)	65 W	NA
AMD Ryzen 7 3700X, 3.6 GHz Base frequency, up to 4.4 GHz burst frequency, 32 MB cache, Octa core (Matisse)	65 W	NA

HP Desktop PCs - motherboard specifications, Erica2 

• TDP: up to 65 W
• Socket type: AM4

Motherboard supports the following processor upgrades:

Processor	TDP	Integrated graphics
AMD Ryzen 5 3400G, 3.7 GHz Base frequency, up to 4.2 GHz burst frequency, 4 MB cache, Quad core (Picasso)	65 W	Radeon Vega 11 Graphics
AMD Ryzen 3 3200G, 3.6 GHz Base frequency, up to 4.0 GHz burst frequency, 4 MB cache, Quad core (Picasso)	65 W	Radeon Vega 8 Graphics
AMD Athlon 300UGE, 3.6 GHz Base frequency, 4 MB cache, Dual core (Picasso)	65 W	Radeon Vega 3 Graphics