• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-07-2018 08:10 PM

HP Recommended

No problem, glad I could help.

I don't run HP, I just like helping others!

i7-3770 / MSI Z87-G43 / 16GB PNY DDR3 / Aorus RX580 / Ultra X4 750W / Sandisk U110 250GB SSD and 2x WD Velociraptors 300GB / Antec 1100 V2 / NZXT Respire T40 / Corsair SP120 RGB
Was this reply helpful? Yes No

‎01-07-2018 09:56 PM

HP Recommended
Ok, after updating the driver for my house some games now don’t launch
Was this reply helpful? Yes No

‎01-07-2018 10:01 PM

HP Recommended

That ain't good. May have been a botched install of drivers, try the "AMD Add-on Card Graphics Driver for R5 330."

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-550-100-desktop-pc-series/8499648/model...

I don't run HP, I just like helping others!

i7-3770 / MSI Z87-G43 / 16GB PNY DDR3 / Aorus RX580 / Ultra X4 750W / Sandisk U110 250GB SSD and 2x WD Velociraptors 300GB / Antec 1100 V2 / NZXT Respire T40 / Corsair SP120 RGB
Was this reply helpful? Yes No

‎01-07-2018 11:06 PM

HP Recommended
That’s done but now I have a blue screen
Was this reply helpful? Yes No

‎01-08-2018 12:55 AM

HP Recommended
Sorry mate but it still doesn’t work
Was this reply helpful? Yes No

‎01-08-2018 05:43 AM

HP Recommended
That's confusing. Bit of a dumb question, you did remove the old drivers before installing the new ones, correct?
I don't run HP, I just like helping others!

i7-3770 / MSI Z87-G43 / 16GB PNY DDR3 / Aorus RX580 / Ultra X4 750W / Sandisk U110 250GB SSD and 2x WD Velociraptors 300GB / Antec 1100 V2 / NZXT Respire T40 / Corsair SP120 RGB
Was this reply helpful? Yes No

‎01-08-2018 05:44 AM

HP Recommended
I used a launcher from amd that did it for me.
Was this reply helpful? Yes No

‎01-08-2018 05:51 AM

HP Recommended
Good, it's working now? Sorry about that whole fiasco.
I don't run HP, I just like helping others!

i7-3770 / MSI Z87-G43 / 16GB PNY DDR3 / Aorus RX580 / Ultra X4 750W / Sandisk U110 250GB SSD and 2x WD Velociraptors 300GB / Antec 1100 V2 / NZXT Respire T40 / Corsair SP120 RGB
Was this reply helpful? Yes No

‎01-08-2018 05:54 AM

HP Recommended
Look, it didn’t work but it’s ok. Thanks
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.