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HP Recommended
hp pavilion HPE H8-1160t
Microsoft Windows 7 (64-bit)

The connection with my primary monitor went black after moving monitor, my secondary monitor is fine

I check connections , change cables, bought new cables just in case they were the cause, even swap the monitors and try to see if it was the monitor.

monitors both work.

so i check the connection on the graphic card. I have a GEForce 530 card

I went and bought a new supply power of 400Watts to support a  GEForce GT 740 and the computer beeps onces and nothing, black screens

so i tried with just one monitor and still black , i cannot start it on safe mode it does not give me the options just the specifications and nothing else.

i even clear the RAM memory cards, clear the CMOS and unplugged and plugged the card back just in case.

nothing

still black screen

I return to my old card and it works fine but only one monitor, I need both monitors to be working.

any sugestions or you know if this model does not support an upgrade card ?

i have been researching already for couple of days .

thanks you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Check with the manufacturer of the card. I suspect it's a UEFI VBIOS card, not Legacy.  Your system only supports Legacy. An explaination by @old_geekster can be found here.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

1 REPLY 1
HP Recommended

Check with the manufacturer of the card. I suspect it's a UEFI VBIOS card, not Legacy.  Your system only supports Legacy. An explaination by @old_geekster can be found here.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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