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HP Recommended
Microsoft Windows 10 (64-bit)

I installed my new gpu gtx 1050ti and realized when i opened my case theres a green light on my motherboard. I think it happened when i updated my drivers and everything but it’s a green light by (aux cr1) does anyone know how to fix this? It keeps making my pc crash with bsod saying my critical process died. Idk what to do with it I cant play on my pc if it’s gonna crash every 30 minutes.

4 REPLIES 4
HP Recommended

Hi @Brody17,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your PC that is crashing intermittently.

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

I cant find the serial right now as im not home lately but i have made changes. Like i said i was running integrated graphics and this is my first gpu i installed the gpu and installed the latest drivers.

HP Recommended

Hi @Brody17,

 

kindly help me with the details requested to assist you further when you are with the PC.

We are here to assist you and provide any necessary support.

 

I will be archiving this case for now. However, you can respond to the same thread to continue the conversation. 

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

All i know is its a hp elitedesk 800 g1 sff 

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