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‎09-29-2020 09:06 AM

HP Recommended
Product: Pavillion 590-0066
Operating System: Microsoft Windows 10 (64-bit)

The HP is my work computer. I did not like the speed so I updated the RAM to 16GB and installed a 256GB NVME drive in the slot. I cloned my HDD and then pulled SATA cable from HDD and it boots great.

I took HDD and formatted it in a SATA box. After reinstalling it the HDD will now power on and the DVD also does not show power.

 

Any help? I have tried the power cord being installed properly (it is, I have another unit of same model to verify.)

 

I tried to restore but nothing changed.

 

Thank you, NEKO51

1 REPLY 1

‎09-30-2020 11:47 AM - edited ‎09-30-2020 11:49 AM

HP Recommended

@NEKO51,

2 different devices that are now without power ?  The only source of power is the 8 pin power cable at the motherboard.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
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