Unfortunately, there are no specifications for your computer on HP's website. Therefore, we don't have enough information to help you successfully. It may be, however, that there is not enough space on your hard drive to allow for the necessary files to be added without causing a problem with the install. I suggest that you find a forum for Android 10 and post there to see if they can help you. They are the experts on their product. They may be able to help you save your personal data and do a clean install of the newer Android operating system.
I am not an HP Employee!! Intelligence is God given. Wisdom is the sum of our mistakes!!
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