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Member Since: ‎09-13-2017
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HP Envy 700-414/Radeon Hawk R9 270X

Product Name: HP Envy 700-414
Operating System: Microsoft Windows 10 (64-bit)

Attempting to install a Video card into my computer Video Card is a MSI Radeon Hawk R9 270X.  Card fits, fires up all LEDs and fans working, but have a black screen on all input sources to my TV/Monitor.  This only occurs with the card plugged into the power supply.  I am at a loss as to whats going on, never dealt with computers too much in this kind of technical aspect.

https://www.msi.com/Graphics-card/R9-270X-HAWK/Specification

https://support.hp.com/us-en/document/c04453446

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Re: HP Envy 700-414/Radeon Hawk R9 270X

@NDGal1981,

Thank you for the links.  Did you actually read your links?   You only have a 460W max PSU

 

That card requires a min 500W PSU with two PCIE 6 pin power leads.  Suggest you get a Corsair CX600.  After you get the new PSU, you still might have to disable Secure Boot.   But you need to have a stable machine (without that card) to change that setting.

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Re: HP Envy 700-414/Radeon Hawk R9 270X

[ Edited ]

@NDGal1981,

Thank you for the links.  Did you actually read your links?   You only have a 460W max PSU

 

That card requires a min 500W PSU with two PCIE 6 pin power leads.  Suggest you get a Corsair CX600.  After you get the new PSU, you still might have to disable Secure Boot.   But you need to have a stable machine (without that card) to change that setting.

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Honor Student
Posts: 2
Member Since: ‎09-13-2017
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Re: HP Envy 700-414/Radeon Hawk R9 270X

Thank you for the response.  The card was a gift and being a bit of a gamer I was quick on the gun to try to get it in without fully looking at specs.  I just knew my case and card would fit it and had a PCI-e slot, didnt realize or dawn on me that my PSU was just under par for it.  I will be planning on upgrading the PSU.

 

P.S. I have had many HP Products over time and love their durability.  Keep up the good work.

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