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emmajones41
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Message 1 of 3
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HP Envy x360 hinges popping out

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HP envy x360
Microsoft Windows 10 (64-bit)

Hi! The bottom right hinge on my HP Envy x360 is popping out but the screen hasn't come fully out yet since I can still pop it back into place. My warranty has expired, what should I do to fix it?

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praveen196
HP Support Agent
HP Support Agent
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Message 2 of 3
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@emmajones41 Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

They will likely request information from you in order to look up your case details or product serial number.

 

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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emmajones41
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How do I know theyre actual agents?

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