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‎11-28-2019 01:57 AM

HP Recommended
Product: Pavilion 27-xa0019ng
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I would like to know if it's normal that system fan is noisy for couple of seconds just at start-up and shut-down on Pavilion 27-xa0019ng.

After this brief period (2-5 seconds) the noise disappear and system fan spins quietly.

 

Thanks for your help,

Livio

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-28-2019 05:22 AM

HP Recommended

Hi @mlivio ,

 

That is liable to get worse over time. Is your PC still in warranty?  The Warranty would cover the fan replacement.

 

Warranty check.

https://support.hp.com/us-en/checkwarranty


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

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4 REPLIES 4

‎11-28-2019 02:19 AM

HP Recommended

It depends on what you mean by noisy.

 

If you are hearing vibration and buzzing the answer is that it is abnormal.

 

If you just mean you hear the fan start up on, then it is normal.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎11-28-2019 03:40 AM

HP Recommended

Hi Erico,

 

thanks for your help.

Actually I'm hearing like a rubbing sound just at start-up and shut-down for 3-5 seconds and then the fan gets very quiet.

I guess this means the system fan is either starting (during start-up)  or stopping (during shut-down) and before it goes to normal spinning speed or before it stops, it does this sound.

 

 

 

Was this reply helpful? Yes No

‎11-28-2019 05:22 AM

HP Recommended

Hi @mlivio ,

 

That is liable to get worse over time. Is your PC still in warranty?  The Warranty would cover the fan replacement.

 

Warranty check.

https://support.hp.com/us-en/checkwarranty


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎11-28-2019 07:28 AM

HP Recommended

Hi,

 

so this is really a problem.

Yes, PC is still in warranty, I jaust bought it from Amazon 10 days ago.

I will send it back to Amazon, thanks for the support.

 

Regards,

Livio

Was this reply helpful? Yes No
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