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- HP Community
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- Desktop Hardware and Upgrade Questions
- HP Pavilion p6210y Cpu upgrade

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01-20-2018 07:37 PM - edited 01-20-2018 09:23 PM
I'm wondering if I can upgrade my cpu to this,
AMD HDX920XCGIBOX Phenom II X4 920 2.8GHz Cache 8MB AM2+ 125W Processor - Retail
https://www.cnet.com/products/amd-phenom-ii-x4-920-2-8-ghz-processor/specs/
Based on what I've read it seems I could. I saw the same model cpu used in pavilion p6210y sold on ebay. So I'm not sure.
Processor upgrade information on hp support site says,
- AMD Athlon X2 (Bt)
- AMD Athlon 64 X2 up to 6000+ (W)
- AMD Phenom Triple-Core up to 8xxx (AM2+) (Toliman)
- AMD Phenom Quad-Core 9xxx series (AM2+) up to 9850 (Agena)
If interested here is the guy on ebay link to where he sold what looks like the same model.
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01-20-2018 08:01 PM
@Weevie45, welcome to the forum.
The processor that you want to use is not listed in the ones that have been tested for compatibility with the motherboard. If you will notice they are all 4 digits 9xxx ( up to 9850 Agena). There is a good chance that the 960 will not work properly since HP has their motherboards made to their specs.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
01-20-2018 08:01 PM
@Weevie45, welcome to the forum.
The processor that you want to use is not listed in the ones that have been tested for compatibility with the motherboard. If you will notice they are all 4 digits 9xxx ( up to 9850 Agena). There is a good chance that the 960 will not work properly since HP has their motherboards made to their specs.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
01-20-2018 08:49 PM - edited 01-20-2018 09:26 PM
I really think you are mistaken.
http://www.cpu-world.com/CPUs/K10/AMD-Phenom%20X4%209850%20-%20HD9850WCJ4BGH.html
Notice the model number is 4 digits 9854
Edit:Ok now I see it. I thought you were mistaken about the 4 digits because the cpu in question did have the four digits, it was just "9854" and "9850" is the highest. Oh well. I guess I could check ebay for a 9850. Yes you were mistaken because the model number 9854, not 960. So 4 digits.
01-20-2018 09:01 PM
It could be possible that HP gave an updated bios that made that cpu supported though. I say that because of the guy on ebay with that cpu installed in the same model pavilion.
Seriosly, take a look at this link, you'll have to scroll down a little bit and it'll mention the model pavilion p6210y and the same Cpu that I'm quesitoning.
01-20-2018 09:53 PM - edited 01-21-2018 01:46 PM
The http://www.cpu-world.com/CPUs/K10/AMD-Phenom%20II%20X4%20920%20-%20HDX920XCJ4DGI%20(HDX920XCGIBOX).h... I'm looing to install was released on January 8th, 2009.
The Latest bios bios update for pavilion p6210y was released on July 21st, 2010.
So it may have even been included in the bios update or an earlier one. I can't seem to find any earlier ones though. Everything points that it should work. If I purchase it on Amazon I can try it and return in the 30 day return period anyway.
Too bad I can't find earlier versions of the bios and descriptions of updates included.
01-21-2018 04:18 PM
It sounds like you have the situation under control, @Weevie45. When you look at the information on a new BIOS, be certain to read the "Details". It will give tell you what the update is correcting. In most instances HP's updates don't simply cover on issue, such as, a processor upgrade.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
01-21-2018 04:56 PM
Well they don't list older bios updates for some reason. They should. Also if they knowingly leave out updates that could allow new cpus that makes them look bad. It makes it look like they are doing that so people that don't know any better just purchase a newer model of one of their pcs to be able to run a newer model cpu. When in actuality they could have released a bios update that would allow that cpu. I never purchase store bought or pre-built pcs myself. This PC is a hand me down and not my main pc. If manufacturers of pre-built pcs didn't do things like this then they might actually sell more.
Now this CPU upgrade may work and may not work. It may be worth the time for me to at least try it out anyway. If doesn't work it's just the time that I'll lose because I will be able to return it.
01-21-2018 05:40 PM
@Weevie45, personally, I don't believe that it is realistic to expect a manufacturer to support 8 year old computers. HP has thousands of new models that they have to support. It is not a simple matter to develop new drivers and BIOS versions that will work perfectly every time.
Good luck with your upgrade.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
01-21-2018 05:47 PM
I don't expect them to support 8 year old computers. The CPU that I would upgrade was released within 1 year of the release of that model pc. So it's not a current CPU, it's a legacy CPU used as an upgrade to older pc.