• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
HP Pavilion HPE h9-1215t Phoenix CTO Desktop PC
Microsoft Windows 7 (64-bit)

I bought a Microsoft licensed Win10.  Tried to upgrade 2 years ago and had redo my PC.  Crashed everything.  Now Google and Mircrosoft aren't supporting anything below 10( and I can't afford another PC like I have) I need a solution.  HP isn't helping.

1 REPLY 1
HP Recommended

hi

https://support.hp.com/ca-fr/product/hp-pavilion-hpe-h9-1200-phoenix-desktop-pc-series/5258492/model...

  • Manufacturer: Pegatron
  • Manufacturer name: IPMMB-FM
  • HP name: Formosa

https://support.hp.com/fr-fr/product/hp-pavilion-hpe-h9-1200-phoenix-desktop-pc-series/5258492/model...

I have this one, same motherboard

upgrade computer h9-1228ef mot...
And I performed the update when free, windows 7 to windows 10, without problem, since upgraded to version w10 22h2
and it still works
then specify, the version used, if updated, or complete installation
if the installation is carried out without problem, and what problem is there exactly

 

please perform the hardware tests
everything is explained in this link

 

HP PCs - Testing for Hardware Failures | HP® Customer Support

 


An example of a failed test with Contact HP option

 

you may have an error code , failure ID (24-digit code) , as shown

 

if so, just give this code here

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.