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- Re: HP Pro3300 MT BIOS problem unsupported cpu support

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04-29-2018
03:43 AM
- last edited on
04-29-2018
10:20 AM
by
Cheron-Z
Hey,
I have HP Pro 3300 Series MT. Motherboard name is H-CUPERTINO2-H61-uA TX version 1.00.
My problem is that when I update something higher cpu than I3-2120, it says unsupported cpu, pc will be shutdown on bios screen. At this moment I am just running I5-2400 and skip bios text unsupported cpu, by pressing F1 to boot on windows. The cpu works normally, but on 100% load it sometimes crash so I use on power option 99% limit.
I need bios update that does support I5-2400 cpu. I have looked every where and can't find the new bios. I have tried to look by my asset tag, but theres no bios on my motherboard. Can somebody give me link to the new bios please???
Asset tag: [edit]
sku number: XT311EA#UUW
Copied from Speccy:
Manufacturer Foxconn
Model 2ABF (CPU 1)
Version 1.00
Chipset Vendor Intel
Chipset Model Sandy Bridge
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model H61
Southbridge Revision B3
System Temperature 34 °C
BIOS
Brand AMI
Version 7.16
Date 23.3.2012
Sorry for my bad english... I am from Finland. I just need the newest bios to get pc work without pressing F1 on everyboot and suffer random crashes on pc while gaming on it...
04-29-2018 10:44 AM - edited 04-29-2018 11:13 AM
Hi,
BIOS update 7.16 appears to be the latest BIOS update posted by HP for the Cupertino2 motherboard. I did check a couple of other PC PCs that use the same motherboard and BIOS 7.16 was the latest level posted.
The asset number XT311EA brings up a laptop and not the HP Pro 3300 Series MT. Recheck your product number.
Install the latest HP Support Assistant and see if it finds a later BIOS update. Try this link for the latest version of HP’s Support Assistant.
BTW--Did HP certify your PC for Windows 10? You might try installing an earlier version of W10 from a USB flash drive (do a clean install) and see if it will bypass hardware checking. The newer versions of W10 are getting picky on hardware support.
10-14-2018 12:41 PM
Excuse me for hijacking the thread, but I have run into the exact same problem.
I have an HP 3300 MT, with the original CPU being a G840. I found an i5-2300, and put it in the motherboard.
It runs, but only if I press F1 during boot, otherwise it will prompt a message stating that the processor is not supported, and that the PC will shut down. I have the latest BIOS, 7.16. Apparently I also have the 4MB BIOS chip in there, so the 8.XX versions will not work for this PC.
I also installed the latest HP Support Assistant, which doesn't show any later BIOS updates.