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‎05-23-2019 11:10 AM

HP Recommended
Product: 5XM46AA#ABC

The SSD has failed under three months of use, how do we go about submitting a warranty claim?

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2 people had the same question
2 REPLIES 2

‎05-23-2019 12:20 PM

HP Recommended

@MKOLMEL,

I have notificed a moderator to start the process to assist you. Expect a reply with 36 business hours.

These forums are not an offical portal into HP. I am a volunteer.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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‎05-23-2019 12:23 PM

HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.
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