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‎07-10-2019 09:13 AM - last edited on ‎07-10-2019 09:34 AM by Retired

HP Recommended
Operating System: Unknown

Hi:

My SSD went south after 4 months of light use.  It is completely dead (wont be detected). How do I return it?


HP EX900 1TB PCI-Express 3.0 x4 Internal Solid State Drive (SSD) 5XM46AA#ABC

SXM46AA #ABC
HBSE49032700285

TIA,

Bill

10 people had the same question
1 REPLY 1

‎07-11-2019 07:41 PM

HP Recommended

@Sonoma-User

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

I work on behalf of HP
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