HP SSD S700 Pro 2.5" 1TB

[Sungha]

I got this S700 Pro 1TB quite while back and just wondering if this is still under warranty.

Currently I am in S.Korea and contacted a customer center here but they wouldn't have a clue weather if this is under warranty or not.

Obviously, I don't have a receipt left and just want to know if this can be fixed with manufacture date based.

It says 3 years warranty so please let me know what can be done in this situation.

Many thanks,

Sungha

[The_Fossette]

@Sungha,

I reviewed your post and I understand that you want to know whether the SSD is on warranty.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will be able to assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Sungha]

Hi The_Fossette,

The problem I have, it keeps saying a serial number is wrong.

Is there any chance I could get a support email address to catch this up?

Many thanks,

Sungha

[The_Fossette]

@Sungha,

I do not have an email address. However, I will escalate your concern to HP’s Support Team in your region to have it reviewed for available options if any. 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.