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‎06-25-2022 08:04 AM - last edited on ‎06-27-2022 07:26 AM by Retired

HP Recommended
Product: HP TG01-2003w

Hello, can you please help me with my HP TG01-2003w Gaming computer? I purchased it from Walmart in January. Your site will not recognize my serial number or model number. I need to get warranty support. Thank you, Julie

Category:
3 REPLIES 3

‎06-29-2022 09:06 AM

HP Recommended

Hi @madmaof4

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing warranty-related concerns with your system. Do not worry, we are here to help you with it.

 

Do you have the purchase invoice copy with you?

 

Please use the link below and raise a concern to get it checked: https://support.hp.com/us-en/document/ish_2534210-1364541-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No

‎06-30-2022 10:25 AM

HP Recommended

Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No

‎06-30-2022 10:25 AM

HP Recommended

Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No
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