Hard Drive Issues

[Darkhuntman]

Hey my PC wouldn’t start up so I ran a hard drive test.

i have a failure ID of 9C456F-8P5ASX-9XPGQ1-61D103. My warranty has expired so if it’s a physical problem is it worth opening up myself to try and solve or should I send it straight to maintenance?

[Prométhée]

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this

870-240na Product Specifications

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

• Creating and Using a Microsoft Recovery USB Drive (Windows 10)
•  Performing an HP System Recovery

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

Hard Disk 1 Full Test Failure

probably no chance of repair, it will need to be replaced, but test

disconnect the HDD 1 tb,
check if it is 1 tb, or 128 gb (hard disk 1)
first of all

128 GB TLC Solid State

• Size: 128 GB
• Interface: SATA
• Type: TLC Solid State
• Width: 2.5 in (6.35 cm)

• Size: 1 TB
• Interface: SATA
• Rotational Speed: 7200 RPM