• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎09-18-2019 06:07 PM

HP Recommended
Product: HP 20-c023w
Operating System: Microsoft Windows 10 (64-bit)

I have the HP 20-c023w

I want to upgrade my RAM and I'm considering upgrading my hard drive. The site doesn't say what kind of hard drive it is. Is it HDD or SSD? 

And the site says I have two slots for RAM cards and my current RAM is 4G. Do I have a 4G card and an open slot? Or two 2G cards? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-18-2019 08:08 PM

HP Recommended

@Daddyfett 

 

1. For RAM: The specs does not say much BUT it says Dual channel memory architecture that means 2 x 2GB. To be sure is to be surre, you can use the following free tool to show you more info.

 

      https://www.cpuid.com/softwares/cpu-z.html

 

2. HDD. It use 3.5" 500GB HDD.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-18-2019 08:08 PM

HP Recommended

@Daddyfett 

 

1. For RAM: The specs does not say much BUT it says Dual channel memory architecture that means 2 x 2GB. To be sure is to be surre, you can use the following free tool to show you more info.

 

      https://www.cpuid.com/softwares/cpu-z.html

 

2. HDD. It use 3.5" 500GB HDD.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.