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‎02-05-2022 07:07 AM

HP Recommended
Product: HP All-in-One PC 27-dp1000i (1K788AV)
Operating System: Microsoft Windows 11

HP All-in one PC 27 - dp1000I.

Brand new and unboxed and set up yesterday.

Hard disk is making a grinding noise but I have run the diagnostic tests and everything is fine.

Noise is so loud  need to use ear defenders to use it.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-05-2022 08:00 AM - edited ‎02-05-2022 08:02 AM

HP Recommended

These systems usually come with a solid state drive "m.2"  so no moving parts.

Grinding noise like you mentioned can be cause by any of the fans.

Possibly a wire came lose and is touching the blades on a cooling fan.  Usually Wi-Fi antennas are tied down to prevent this sort of thing.  You need to return it as opening the case up to look may void your warrantee.

 

Good Luck.

 

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!

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1 REPLY 1

‎02-05-2022 08:00 AM - edited ‎02-05-2022 08:02 AM

HP Recommended

These systems usually come with a solid state drive "m.2"  so no moving parts.

Grinding noise like you mentioned can be cause by any of the fans.

Possibly a wire came lose and is touching the blades on a cooling fan.  Usually Wi-Fi antennas are tied down to prevent this sort of thing.  You need to return it as opening the case up to look may void your warrantee.

 

Good Luck.

 

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!
2 people found this reply helpful
Was this reply helpful? Yes No
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