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‎02-16-2021 07:11 AM

HP Recommended
Product: HP All in One
Operating System: Microsoft Windows 10 (32-bit)

I have received an error message telling me to contact HP in order to get hard drive repaired but I am just going around in circles trying to get it fixed. My machine is out of warranty. I have run a Windows diagnostics and it says no issue.

2 REPLIES 2

‎02-16-2021 10:17 AM

HP Recommended

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!


You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

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Windows 11 22h2 inside , user

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‎02-16-2021 10:53 AM

HP Recommended

Thank you.

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