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Tbm7001
Level 2
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Message 1 of 3
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Hard drive error

HP Recommended
HP All in One
Microsoft Windows 10 (32-bit)

I have received an error message telling me to contact HP in order to get hard drive repaired but I am just going around in circles trying to get it fixed. My machine is out of warranty. I have run a Windows diagnostics and it says no issue.

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Prométhée
Level 16
Level 16
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Message 2 of 3
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HP Recommended

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!


You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)


Expert volontaire :Forum Fr 17-10-2009 :

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

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Tbm7001
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Level 2
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Message 3 of 3
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HP Recommended

Thank you.

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