cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
ghasemi999amir
New member
3 2 0 0
Message 1 of 5
634
Flag Post

Solved!

Hardware Issue

HP Recommended
HP Beats All-in-One - 23-n201d
Microsoft Windows 10 (64-bit)

Hello, hope you are well.
I'm Amir From Iran.
I have a hp All-In-One beatsstudio edition.
I had a serious problem with it for over a year now.
I have tried two times to fix it with two of the best hardware Computer repair centers in my country but they failed.
They tell me it's about the south graphic chip and tried to fix it with the chip that they imported from other Countries but finally they told me there is no chance to repaire it!
How can i find out it's Really Dead or How You can Help me to revive it?

1 ACCEPTED SOLUTION

Accepted Solutions
itsmyname
Level 9
5,033 4,948 232 647
Message 4 of 5
Flag Post
HP Recommended

They tell me it's about the south graphic chip

 

For most computers, that is not a separate component.

Instead, it is some circuits on the motherboard.

So, you need to replace the motherboard.

Maybe, see:  http://PartSurfer.HP.com

to see if the HP warehouse has such an expensive(!) part for sale.

 

Maybe, find the model-number of the motherboard, and search on www.eBay.com or www.amazon.com to try to find a "pre-owned" part.

 

 

 

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4
itsmyname
Level 9
5,033 4,948 232 647
Message 2 of 5
Flag Post
HP Recommended

I think that you have already received the best-available advice.

 

At this point, it seems very difficult for you to travel from IRAN to another nearby country, carrying your computer, with the hope of finding a better computer-repair site.

 

Such travel also would be more expensive than just replacing the motherboard, or replacing the computer.

 

Was this reply helpful? Yes No
ghasemi999amir
Author
New member
3 2 0 0
Message 3 of 5
Flag Post
HP Recommended

Thanks.
We have access to buy the necessary parts from USA or Canada.
The machine went off and never power back on after multiple times city power on/off.
Is the device repairable if we buy proper parts !?

Was this reply helpful? Yes No
itsmyname
Level 9
5,033 4,948 232 647
Message 4 of 5
Flag Post
HP Recommended

They tell me it's about the south graphic chip

 

For most computers, that is not a separate component.

Instead, it is some circuits on the motherboard.

So, you need to replace the motherboard.

Maybe, see:  http://PartSurfer.HP.com

to see if the HP warehouse has such an expensive(!) part for sale.

 

Maybe, find the model-number of the motherboard, and search on www.eBay.com or www.amazon.com to try to find a "pre-owned" part.

 

 

 

Was this reply helpful? Yes No
ghasemi999amir
Author
New member
3 2 0 0
Message 5 of 5
Flag Post
HP Recommended

Thank you very much for your good and accurate guidance.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation