Have to remove batteries to get keyboard to work

[IamNotImpressed]

I have an HP WIreless 230 keyboard. Anytime I shut off my PC I have to remove the batteries and put them back in for my keyboard to start working. There is no on/off switch on these. This is a massive PITA. It is under warranty but it is impossible to get in touch with anybody from tech support on this website. Any suggestions? 

[Max3Aj · Accepted solution]

@IamNotImpressed, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
That sounds incredibly frustrating. Since your HP 230 Wireless Keyboard doesn't have an on/off switch, it should automatically reconnect when your PC is powered back on. The fact that you have to remove and reinsert the batteries suggests a power issue or a problem with the wireless connection.

Troubleshooting Steps:

Try a Different USB Port:

Unplug the USB receiver and plug it into a different port (preferably a USB 2.0 port if available).

Avoid using a USB hub—connect directly to your PC.
 

Re-Pair the Keyboard:

If your keyboard has a pairing button (usually on the bottom), press it to see if it reconnects.

If not, try removing the device from Bluetooth & devices in Windows, then reconnect it.

Update Drivers:

Open Device Manager → Expand Keyboards → Right-click HID Keyboard Device → Update driver.

Do the same under Universal Serial Bus controllers (update USB receiver drivers).

Disable USB Power Saving Settings:

Go to Device Manager → Expand Universal Serial Bus controllers.

Right-click each USB Root Hub → Properties → Power Management tab → Uncheck Allow the computer to turn off this device to save power.

Try Fresh Batteries:

Even if your batteries seem fine, try replacing them to rule out a power delivery issue.

Check for Interference:

If you have multiple wireless devices nearby, try moving them away to prevent signal interference.

If the issue persists, you will have to visit the nearest HP authorized service center, along with the keyboard and invoice copy for further assistance. 
HP® Service Center Locator - United States | HP® Support

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support