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‎03-18-2025 02:53 AM

HP Recommended

PLEASE HELP ME...THE HINGES OF MY HP ENVY X360 GET CRACKED. WHAT CAN I DO NOW? CAN U GIVE SERVICE???🥹

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1 REPLY 1

‎03-23-2025 09:55 AM

HP Recommended

@abhisinghtgbhs0, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding hinge problem! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If the damage is accidental, unfortunately, it won’t be covered under the standard warranty. However, we can certainly set up a service request for you. There will be a nominal charge for the repair.

 

If you're okay with that, please let me know, and also share how the damage occurred. I’ll be happy to assist you further.

 

Looking forward to your response! 😊  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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