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‎06-30-2017 11:45 AM

HP Recommended
Product: HP AIO 20-c020
Operating System: Microsoft Windows 10 (64-bit)

I'm watching videos of how to open this case to upgrade memory, but there are absolutely no external screws on the case!  How do I access the guts to upgrade memory?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-30-2017 01:11 PM

HP Recommended

@Fishing9

 

Hello;

Allow me to welcome you to the HP forums!

 

Here is the guide for accessing the memory modules:  http://h10032.www1.hp.com/ctg/Manual/c05145045

Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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3 REPLIES 3

‎06-30-2017 01:11 PM

HP Recommended

@Fishing9

 

Hello;

Allow me to welcome you to the HP forums!

 

Here is the guide for accessing the memory modules:  http://h10032.www1.hp.com/ctg/Manual/c05145045

Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎07-03-2017 08:13 PM

HP Recommended

Excellent support, solved my question, and thanks!

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‎07-04-2017 06:17 PM

HP Recommended

Excellent assistance, thanks to the board and WAWood for the tech link!  Worked like a charm!

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