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‎11-28-2020 03:07 PM

HP Recommended
Product: Pavilion 590-p0024
Operating System: Microsoft Windows 10 (64-bit)

How do I load a DVD in my HP Pavilion 590-p0024 desktop as the slot is horizontal?

1 REPLY 1

‎11-28-2020 07:33 PM - edited ‎11-28-2020 07:43 PM

HP Recommended

@JamesD4 , welcome to the forum.

 

I believe that you mean the drive is vertical.  You should open the drive fully.  There is a spindle (rod) on the inside.  You carefully and fully press the center of the DVD over the spindle.  As stated, make certain that it is fully against the back of the tray.  This is to assure that it doesn't fall out when you close the door.  Then, you can close the door and play the DVD.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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