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SAMOKAMO
Level 3
45 21 0 1
Message 1 of 8
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How to find all information for a product with serial number and product key

HP Recommended
HP EliteDesk 800 G1 Base Model Tower PC
Microsoft Windows 10 (64-bit)

How to find all information for a product with serial number and product key

[personal info removed]
C8N27AV

7 REPLIES 7
Prométhée
Level 16
Level 16
7,823 7,717 822 2,903
Message 2 of 8
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HP Recommended

hi

enter the product number here

https://support.hp.com/us-en

 

https://support.hp.com/us-en/product/hp-elitedesk-800-g1-tower-pc/5387466/model/5387473?sku=C8N27AV

 

 


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Desktop-Knowledge-Base
happy New Year
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SAMOKAMO
Author
Level 3
45 21 0 1
Message 3 of 8
Flag Post
HP Recommended

Thank you so much for replying.

 

Someone wants to sell that second hand PC and he provided me with the S/N and P/N to check the info about the PC on the HP website.

I did not find these info on the website even in the link provided in your comment.

 

I want to know exactly the specification of the hardware like CPU, Ram and storage...

 

Please check the below screenshots.

hp.jpghp1.jpg

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Prométhée
Level 16
Level 16
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Message 4 of 8
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HP Recommended

you will not have this type of information here, for this type of material Hp only gives one page of possibilities

 

HP EliteDesk 800 G1 Tower PC Product Specifications

you have to search with the sales sites

and again that risks being contradictory from one site to another

 

 

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

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Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
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SAMOKAMO
Author
Level 3
45 21 0 1
Message 5 of 8
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HP Recommended

As we knew the S/N unique to each device. So what is the point of having S/N if HP system will provide me with information of my device.

Honestly, It is useless.

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Prométhée
Level 16
Level 16
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Message 6 of 8
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HP Recommended

that you should ask HP directly
The s/n allows to know if the computer is still guaranteed, nothing more here indeed!

but by the way I don't understand the seller, can't tell you what's inside?

if not indiscreet, how much is it sold?

 


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please click on the accept as solution button if message provided an answer to the problem >

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Warning
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If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
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SAMOKAMO
Author
Level 3
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Message 7 of 8
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As we knew that S/N and P/N are unique.

The HP should provide the detailed specification for this S/N

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Prométhée
Level 16
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Message 8 of 8
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I think you don't understand what I'm saying ..
Unfortunately I can't tell you anything more

 

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
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