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‎10-28-2019 02:36 PM

HP Recommended
Product: HP ENVY All-in-One - 27-b025se
Operating System: Microsoft Windows 10 (64-bit)

I have searched the web and all I could find was 1 single YouTube video and the guy doesn't show how to open this just where the screws are and the mother board. I was able to remove all 11 screws but I am unable to detach anything. The most I can get is the top flap open, the base seems so solid to me.

 

All I want to do is upgrade the small 256GB HDD and max out the ram to 32GB. Why does HP make it so difficult to open this base? This is the lat All-One I ever touch, going back to towers from now on.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-28-2019 02:39 PM - edited ‎10-28-2019 02:42 PM

HP Recommended

Hi:

 

Below is the link to the service guide for your model PC:

 

http://h10032.www1.hp.com/ctg/Manual/c05441224

 

Here is the link to the service video procedures for your PC:

 

http://thesml.hp.com/results.htm?SID=12079705&MEID=E28755C4-3971-4E25-B294-537641C63D89

View solution in original post

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5 REPLIES 5

‎10-28-2019 02:39 PM - edited ‎10-28-2019 02:42 PM

HP Recommended

Hi:

 

Below is the link to the service guide for your model PC:

 

http://h10032.www1.hp.com/ctg/Manual/c05441224

 

Here is the link to the service video procedures for your PC:

 

http://thesml.hp.com/results.htm?SID=12079705&MEID=E28755C4-3971-4E25-B294-537641C63D89

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‎10-28-2019 02:43 PM

HP Recommended

Yes I read that unfortunately it doesn't show or say anything about taking this apart. 

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‎10-28-2019 02:47 PM

HP Recommended

How about the service video guide I posted?

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‎10-28-2019 02:53 PM

HP Recommended

Yep perfect 🙂 Thank you very much Paul I appreciate that. 

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‎10-28-2019 02:54 PM

HP Recommended

You're very welcome.

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