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HP Recommended
HP PRODESK 600 G1 SFF
Microsoft Windows 10 (64-bit)

Hello,

I need to reinstall the driver HP DVDRAM GTA0N but i cannot find it.

Now I have the serie 10.0.16299.15 but do not works. I think it is damaged.

Thanks for helping.

5 REPLIES 5
HP Recommended

The DVD driver is provided by the Windows 10 OS.  If you think there is a problem with the device or driver, open Device Manager - locate the DVD drive.  Click on the right pointing arrow and then right click the DVD in the area under DVD/CD area.  Pick "Uninstall" -  when has completed that task, close Device Manager and reboot the PC.  Once Windows has finished bootup and the PC is ready to go, look in Device Manager again.  It should have seen the drive and reinstalled the driver.

 

BTW: I just checked mine and your driver is newer than the one I have installed.

 

If the drive still is displaying problems it might need to be replaced.


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HP Recommended

I tried your  solution but unfortunately does not work.

 

Windows 10 does not find the driver.

HP Recommended

Does the DVD drive show in Device Manager?  What does Device Manager indicate for the drive if it is shown?

In other words does it indicate the drive is working when you click on Properties??


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HP Recommended

- Device Manager shows the DVD drive

- Device Manager indicate:

(Code 39) Impossible find the driver.

It can be damaged or lack.

Impossible find the name of the object

 

Thank you

HP Recommended

For some with Windows 10 the DVD drive does not seem to be there or work.  See this from M$

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or...

 

As you can see, the method I described is one of the steps, but try each one to see if that fixes the issue.


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