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HP Recommended
HP Desktop - M01-F0033w
Microsoft Windows 10 (64-bit)

I bought an amd ryzen 5600G to upgrade from a ryzen 3 3200g for better PCVR performance I installed the cpu with new thermal paste and i plug everything back in turn it on both fans turn on and spin but my gpu (1060 6GB) doesn’t turn on and my peripherals don’t work as well I reseated the cpu 3 times and I got the same results, I even checked for bent pins but there was no bent pins so then I put the old cpu back in and everything worked but my new one was the opposite, can someone tell me how to fix this?

1 REPLY 1
HP Recommended

This is from the motherboard processor upgrade information.

https://support.hp.com/us-en/product/hp-desktop-pc-m01-f0000a/38096274/model/35801251/document/c0641...

Motherboard supports the following processor upgrades:
Processor
TDP
Integrated graphics
AMD Ryzen 5 3400G, 3.7 GHz Base frequency, up to 4.2 GHz burst frequency, 4 MB cache, Quad core (Picasso)
65 W
Radeon Vega 11 Graphics
AMD Ryzen 3 3200G, 3.6 GHz Base frequency, up to 4.0 GHz burst frequency, 4 MB cache, Quad core (Picasso)
65 W
Radeon Vega 8 Graphics
AMD Athlon 300UGE, 3.6 GHz Base frequency, 4 MB cache, Dual core (Picasso)
65 W
Radeon Vega 3 Graphics

 

I do not see the amd ryzen 5600G in the compatible processor list and that could be the issue.

None of the available BIOS updates add the amd ryzen 5600G .



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