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‎12-15-2019 01:00 AM

HP Recommended
Product: 14s-dk0024AU
Operating System: Microsoft Windows 10 IOT

Help me, how to upgrade ram on my device.

Please a video.

1 REPLY 1

‎12-15-2019 02:21 AM

HP Recommended

Maximum of 16 GB  installed memory. There is a single memory slot.

A source for the part numbers for the guaranteed compatible memory module is at the link below. 

https://eu.crucial.com/eur/en/compatible-upgrade-for/HP-Compaq/hp-14s-dk0024au

 

AFAIK, there is no video on the internet for upgrading this notebook series. 

Upgrading the memory is pretty straightforward. You will need a Philips jeweler screwdriver set. put the screws you remove in  a piece of adhesive tape so you do not lose them. Remove the bottom cover and then remove the battery. remove the original module and install the guaranteed compatible memory module that you purchased for the upgrade. Reinstall the battery and the bottom cover.

See the Maintenance & Service guide at the link below this line for instructions.

Chapter 5, page 37.

http://h10032.www1.hp.com/ctg/Manual/c05505821


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