Hp 240 mouse is slow connecting to windows 10 22H2

[Matthew060]

Hello,

I use a HP 240 mouse on a hp laptop that runs Windows 10 22H2, have the following issues every time I start up my laptop it does not detect my HP 240 mouse I have to use the add Bluetooth option to add it, but have to wait for the laptops Bluetooth to find the mouse.

is there a way to fix this.

Thanks

[VikramTheGreat · Accepted solution]

Hi @Matthew060,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

It sounds like your HP 240 Bluetooth mouse isn't automatically reconnecting to your Windows 10 (22H2) laptop after startup, which can be frustrating. This Bluetooth device issue can often be resolved with a few adjustments.

Steps to Fix Bluetooth Mouse Not Reconnecting Automatically:

1. Update Bluetooth Drivers
   HP has released updated Bluetooth drivers for Windows 10 22H2. You can download the latest version here:
   👉 Intel Bluetooth Driver update v. 22.190.0.2 for Windows 10 22H2 | HP® Support
    
2. Enable Bluetooth Auto-Connect
   • Go to Device Manager → expand Bluetooth.
   • Right-click your HP 240 Mouse → Properties.
   • Under the Power Management tab, uncheck:
     ✅ "Allow the computer to turn off this device to save power."
      
3. Set Bluetooth Support Service to Automatic
   • Press Win + R, type services.msc, and press Enter.
   • Find Bluetooth Support Service.
   • Right-click → Properties → Set Startup type to Automatic.
   • Click Start if the service isn’t running.
      
4. Pair the Mouse Again with "Connect Automatically"
   • Remove the mouse from Settings > Devices > Bluetooth & other devices.
   • Re-pair it, and during pairing, ensure the system is set to connect automatically.
      
5. Run HP’s Bluetooth Troubleshooter
   HP provides a full guide for Bluetooth issues here: 👉 HP PCs - Troubleshooting a Bluetooth connection in Windows 10 | HP® Support

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[Matthew060]

Hello,

can you send me the link to download the driver 

Thanks

[Matthew060]

Hello,

I ran the Bluetooth troubleshooter and it found an issue and fixed it, restarted the laptop and the mouse stayed connected to windows 10 22H2, I will give it a couple of days to see if the issue comes back.

Thanks

[VikramTheGreat]

Hi @Matthew060,

Thank you for letting me know. Do try and keep us posted.

Please click “Accepted Solution” if you feel my post solved your issue; it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

VikramTheGreat

HP Support

[Matthew060]

Hello,

the issue is fixed the mouse was faulty, I replace it with a USB mouse and the laptop worked fine.

Thanks for your help.

Thanks