• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎06-30-2020 04:47 AM

HP Recommended
Product: Hp Compaq dc7600 Small Form Factor
Operating System: Microsoft Windows 7 (32-bit)

ok so a little story my phone fell on my pc and when that happend my pc crashed and it said your windows run into an arrow (blue screen). The phone fell on the right side off the cd drive thing where you put cds. Now when i turn it on it beeps 5 times. I tried removing the cmos battery that was inside, that helped by when i was using my browser torch it just turned off. When i tried turning it on again it started beeping. Pretty please tell me something to fix this mess because im conserned for my pc. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-30-2020 07:59 AM

HP Recommended

Hi:

 

5 beeps, red flashing light...memory issue.

 

You probably knocked one or more of the memory chips loose.

 

See the troubleshooting guide at the link below, page A-14 for how to troubleshoot the memory issue.

 

http://h10032.www1.hp.com/ctg/Manual/c00368814

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-30-2020 07:59 AM

HP Recommended

Hi:

 

5 beeps, red flashing light...memory issue.

 

You probably knocked one or more of the memory chips loose.

 

See the troubleshooting guide at the link below, page A-14 for how to troubleshoot the memory issue.

 

http://h10032.www1.hp.com/ctg/Manual/c00368814

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.