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HP Recommended

I have been awaiting a response to my question for months.  Is this the way it ends?  Please respond.

HP Recommended

I am sorry that I didn't answer sooner, but I don't have any solution for you with the exception of doing a full System Recovery.  If you do this, you should make a backup of your personal data.  The Recovery will take it back to the original configuration which will delete all of your data and apps that you added.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Would this re-format the hard drive or just take it back to a particular point in it's history.  My Windows 10 was a download and I have no disks

HP Recommended

It will format the hard drive and reset the operating system and apps to what they were when the computer was new.  You will notice a definite increase in system performance.  I believe a glitch has occurred in the current setup that is causing the error message that you are receiving.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

After trying and re-trying the BIOS changes from our previous sessions - leery of re-formating the harddrive - I got no change and even a few cold re-boots when it wanted to know what language I preferred for my keyboard (without allowing me to use my keyboard to respond, of course), I continued to search and search and found some suggesting it might be a sign that my harddrive was failing.  I started to do a back up of my files but found that I couldn't even do that because Bitlocker blocked my backups from finishing.  Off to Microsoft to learn about Bitlocker after I couldn't find anything of it on my  computer.  Microsoft said I could get the Bitlocker passward from them but alas once I got the password, they said I didn't even have Bitlocker.  Hmmmmm.  I commenced backing up my pertinent files by copying them to thumbdrives.  Several hours later, I discovered that I was no longer getting the RAIDXpert error messages, nor am I experiencing them today either.  I hesitate to say this but, though we don't know how, the problem seems to be solved.  Thank you for sharing your wisdom and knowledge, my friend.

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