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‎04-13-2023 05:57 PM - last edited on ‎04-14-2023 11:48 AM by Retired

HP Recommended
Product: HP Pavilion Gaming - TG01-1001na

My PC isn't currently working, and I want to get the care pack. Do I need a box for the computer if I book a repair for it? If I do need a box, is there a way to get one from HP or something?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-16-2023 09:45 PM

HP Recommended

Hi @Joshsmith575,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Could you elaborate on the issue for better understanding?

 

Alden4
HP Support  

Raj_05
HP Support Community Moderator

View solution in original post

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1 REPLY 1

‎04-16-2023 09:45 PM

HP Recommended

Hi @Joshsmith575,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Could you elaborate on the issue for better understanding?

 

Alden4
HP Support  

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
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