Installed new, larger SSD still get Smart Hard Disk Error

[OneHour]

Hi,

Recently, I got the Smart Hard Disk Error (Hard Disk 3 (309).  I cloned the 128GB Samsung SSD in my Envy 750-247c desktop.  After boot it up with the new Samsung SSD (1TB), I still get the Smart Hard Disk Error. Bypass it by F1 boot, it boots up just fine.  Ran all diags and everything passes.  Any idea?  I am leaning towards older BIOS (2015) having booting issue with the newer, larger SSD drive.  Any suggestions is appreciated.  It's just annoying to have it popped up after boot up. 

Ran driver updates and HP indicated that there is no new drivers needed.  There are newer BIOS, but I don't want to update the BIOS and brick the machine. 

Thank you in advance.

[itsmyname]

@OneHour -- some computers are sold with MORE than one disk-drive installed.

One of the disk-drives looks similar to a stick of RAM, but slightly smaller, and it connects to a "M.2" socket directly on the motherboard. So, although you replaced the "other" disk-drive (SSD, not HDD), the memory-stick in that "M.2" socket is still triggering the S.M.A.R.T. error.

Run the HP Hardware Diagnostics on BOTH of your disk-drives, since you know that ONE of them is failing.

Or, download/install/run the free version of the SPECCY software. 

Expand its "storage" branch. You'll see entries for both disk-drives.

You'll also be able to see the S.M.A.R.T. status for each disk-drive.

[OneHour]

No M.2 Memory-stick.  There are only two drives, the SSD and the HDD and both are SATA 3 drives.  Removing the HDD, the error still comes up.  Put the old one back, it comes up once in a while.  The old SSD fails the diags. I"m stumped. 

Ran HP diags on the drives old/new SSD and HDD.  Only the old SSD failed.

Both SMART statuses are good according the SPECCY.

Thanks for the suggestion though.

[BeemerBiker]

The 309 code is  not very helpful and looking it up here

https://support.hp.com/us-en/document/c01443502

does not explain a lot.

Bad or loose cables typical show up as a CRC error.

Download and run speedfan .  The app does not require a reboot like hard disk sentinel. Select a disk and run the in-depth  analysis.  If you have locking SATA cables be careful removing them as the contacts can be damaged if  not fully unlocked.  If yo do not have locking cable then get them.  The SMART report is stored on the disk drive as a history and will always show up unless cleared much like an automobile ODB teste can clear auto errors.  If a new drive gives the same errors the cables or corrosion on contacts are suspect. 

Some SSD's do not provide any meaningful SMART data.  Try replacing the cables.

[OneHour · Accepted solution]

Found a suggestion on the Net.  Remove the CMOS battery to reset it.  Apparently, it can provide a "false positive" of the Smart Hard Drive Error, namely the 1720 Smart Hard Drive message.  It worked ... so far.  Fingers crossed.

Thank you for all the helpful suggestions!  The old desktop is still running great!