• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-05-2019 02:57 PM

HP Recommended

I would like to know how to install/mount a 3.5 HDD and SSD in this unit. I would appreciate any help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-05-2019 08:13 PM

HP Recommended

Thank you for the additional information, @s-malik!

 

Here is the Maintenance and Service Guide for the computer.  On Page 59 are instructions on how to connect a secondary drive to the motherboard.  You should be able to find a bay inside of the case to install a 2.5" SSD.  You will need to buy an adapter for the SSD.  I have seen members use velcro to hold a small SSD in place if there are no bays available.  You will need a SATA power and data cable to connect the drive.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎12-05-2019 07:32 PM

HP Recommended

@s-malik , welcome to the forum.

 

What is the full model or product number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎12-05-2019 07:44 PM

HP Recommended

The Product number is: P6R38US#ABA

HP EliteDesk 800 G1 TWR

Was this reply helpful? Yes No

‎12-05-2019 08:13 PM

HP Recommended

Thank you for the additional information, @s-malik!

 

Here is the Maintenance and Service Guide for the computer.  On Page 59 are instructions on how to connect a secondary drive to the motherboard.  You should be able to find a bay inside of the case to install a 2.5" SSD.  You will need to buy an adapter for the SSD.  I have seen members use velcro to hold a small SSD in place if there are no bays available.  You will need a SATA power and data cable to connect the drive.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎12-05-2019 10:19 PM

HP Recommended

Thank you  very much.

Was this reply helpful? Yes No

‎12-06-2019 07:58 PM

HP Recommended

You are very welcome, @s-malik!  Always glad to help.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.