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HP Recommended
HP All-in-One PC 27-dp1086qe
Microsoft Windows 11

My keyboard won’t type.  Was just using it.  Restarted - still nothing.  
Help!

1 REPLY 1
HP Recommended

Hi @EK41,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP All-in-One PC 27 keyboard isn't typing, here are a few troubleshooting steps you can try.

 

Check the Keyboard Connection:

  • If it's a wired keyboard, ensure that the cable is securely plugged into the USB port.
  • If it's wireless, check that the receiver is properly connected and the batteries are not depleted.

Try a Different Port:

  • Plug the keyboard into a different USB port to rule out issues with the port itself.

Check for Keyboard Driver Issues:

  • Open Device Manager (right-click the Start button, then select "Device Manager").
  • Expand the "Keyboards" section. If there's a yellow triangle next to the keyboard, right-click on it and select "Uninstall device." Restart the computer, and Windows should reinstall the drivers automatically.

Test the Keyboard in BIOS:

  • Restart your PC and press the appropriate key (usually F10 or Esc) to enter the BIOS/UEFI settings.
  • If the keyboard works in BIOS, it's likely a software issue with Windows.

Try Another Keyboard:

  • If available, try another keyboard to see if the issue persists. This can help confirm whether it's the keyboard or the PC itself.

Check for Sticky Keys or Other Accessibility Settings:

  • Sometimes, the "Sticky Keys" or other accessibility options might interfere with typing. Go to Settings > Ease of Access > Keyboard and ensure none of these features are enabled.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.